Professional Appliance Repair Service

Fisher & Paykel Appliance Repair in Denver

Washers and dryers, DishDrawer dishwashers, refrigerators, ranges and cooktops • Same-day service • $75 service call

Same-Day Service
EPA Certified
Fully Insured
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(720) 784-6766

Fisher & Paykel started in New Zealand in 1934 and has been part of Haier Group since 2012. Its US lineup includes the DishDrawer dishwasher, front load washers with a direct drive motor, ActiveSmart refrigerators, and gas ranges and cooktops, and each reports its own codes and has its own owner checks. H-Prime repairs Fisher & Paykel appliances across the Denver Metro area, from Cherry Hills Village and Highlands Ranch to Golden, Arvada and Broomfield.

We are an independent repair company, not a Fisher & Paykel Authorized Service Agent. If your appliance is inside its Fisher & Paykel warranty, that repair belongs to their network and should cost you nothing. Once it is out of warranty, the service call is $75, you get a diagnosis first and a written price before any work starts.

Fisher & Paykel washer repair: codes, drain and spin problems

A Fisher & Paykel front load washer that finds a problem beeps continuously and shows a code. Some codes are user warnings you clear yourself. For a fault number, Fisher & Paykel gives a reset routine: turn the washer off at the power point, wait one minute and turn it back on, check that it is level, remove the load and run a Rinse cycle. If the fault returns after a second power reset, it needs a technician.

Other common causes, from the Fisher & Paykel guide for its 24-inch WH2424 models:

  • Not draining: a blocked pump filter or drain hose. The pump filter sits behind a cover at the bottom right of the front, and Fisher & Paykel recommends cleaning it about once a month.
  • Not spinning properly or vibrating: an unbalanced load, a washer that is not level, too many suds, or transit bolts left in after installation.
  • Door will not open: the drum is over 140°F, the water level is above the bottom of the door seal, or the drum is still moving.
  • Water under the machine: check the hoses, the detergent drawer and the door seal; a damaged seal has to be replaced.

Fisher & Paykel dryer repair: no heat, long cycles, fault codes

For a fault number, the US AeroCare dryer guide says to unplug the dryer for one minute, check that it is level, remove the load and run a 20-minute Time Dry. If the fault returns, record the code and serial number before calling.

No heat: check that it is not set to Air Dry, that the gas is on for gas models, and that it has not already moved into cooling. Long drying times: the lint filter, an overloaded drum, or an exhaust duct that is crushed, too long or blocked. Fisher & Paykel calls for 4-inch metal duct only, never plastic.

One Denver detail: the same guide states that high altitude can make the drying cycle longer, and that gas dryer input ratings should be reduced by four percent per 1,000 feet for operation above 2,000 feet. A gas dryer that was never adjusted is worth checking before blaming a part.

DishDrawer dishwasher repair: what the F and A codes mean

A DishDrawer beeps and flashes a code when it detects a fault; on double models each drawer reports separately and the other keeps working. A codes come with owner steps. For an F code, first reset: press power to stop the beeping, again to turn it off, wait a few seconds and turn it back on.

  • A1: turn the water supply on. A3, cannot drain: check the drain hose for a blockage or kink.
  • A6: the spray arm is loose or water pressure is low; refit the arm so it turns freely. A7: excess foam; let the auto recovery finish and check the detergent.
  • F1, flood detected or excess foaming: if no water is visible, Fisher & Paykel says to turn the power off overnight, then run a cycle without detergent and reduce detergent to one teaspoon at most. If there is water on the floor, turn off power and water and book service.
  • F2, motor rotor fault: with the power off, remove any debris around the rotor. If it continues, it needs service.
  • F3 is a water temperature fault, F4 a heating element failure, F5 a lid motor fault, F6 a drying fan fault, F7 a fill valve fault, F8 and F9 electronics faults and FC a communication fault between drawers. Fisher & Paykel states these require a service technician.

Fisher & Paykel refrigerator repair: warm, freezing or alarming

On ActiveSmart French door models, Fisher & Paykel sets the factory default at 3°C in the refrigerator and -18°C in the freezer, about 37°F and 0°F, and says reaching them takes 2-3 hours after first switch-on. A warm compartment is first checked against the setting, door openings and a large load of food added at once. Doors that do not seal also make the motor run long; Fisher & Paykel recommends cleaning the door gasket every three months.

Food freezing in the refrigerator is often the setting or food right in front of the air outlets. If the ice maker stops, check that it is on, the water is connected, the line is not kinked and the filter is not clogged. A fault alarm when the door opens is different: record the number of beeps and the pattern of the temperature lights for the diagnosis.

Fisher & Paykel range, oven and cooktop repair

From the Fisher & Paykel professional range guide: an ignitor that keeps clicking after the burner lights is dirty or wet; with the burner off, clean it with a small brush or a cotton swab dipped in rubbing alcohol. A flame that does not go all around the cap means wet, dirty or misaligned burner parts. Uneven, very large, yellow or sooty flames mean the gas type or adjustment is wrong: Fisher & Paykel says not to use the burners and to call for service.

On the oven, the door stays locked after self-clean until the oven cools, up to 45 minutes after a cancelled cycle. Alert codes A2 and A3 are door lock errors at the start and end of a clean cycle; try power off at the wall and on again first. A convection fan that does not come on is listed as a technical fault.

Altitude matters for some cooktops: the installation guide for gas cooktops CG244D, CG305D and CG365D requires a high-altitude kit above 3,000 feet, one for 3,000-6,000 feet and another above 6,000 feet. Denver, at about 5,280 feet, falls in the first band; Castle Rock, at about 6,224 feet, in the second. The range installation guides we checked list no such kit, so it depends on your model.

Fisher & Paykel warranty and who does the repair

In the US, Fisher & Paykel gives a two-year limited warranty on parts and labor, counted from the date the first consumer bought the product. Refrigerators get an extra three years on the sealed system (compressor, evaporator, condenser, filter dryer, tubing), five in total. FabricSmart and WashSmart washers get an extra eight years of parts-only coverage on the direct drive motor, excluding the motor controller and labor.

Warranty service is provided by Fisher & Paykel or its Authorized Service Agent. H-Prime is not one and does not do warranty repairs, so inside the warranty call Fisher & Paykel Customer Care at 888-936-7872 first. The same applies to a washer past year two with a failed direct drive motor: the part may still be covered, so call them before you call anyone.

Before you call: find the Fisher & Paykel serial number

Fisher & Paykel parts are specific to the model and serial number. On WH2424 washers it is on the rear of the machine and above the drum opening with the door open. On AeroCare dryers it is on the drum opening surround. On RF172 French door refrigerators the serial plate is at the front bottom right with the door open. On OR36S freestanding ranges the data plate is below the bottom drawer. Send a photo of the plate, the code on the display and the symptom in one sentence.

Fisher & Paykel repair across the Denver Metro area

We repair Fisher & Paykel washers, dryers, DishDrawer dishwashers, refrigerators, ranges and cooktops in Denver, Cherry Creek, Cherry Hills Village, Greenwood Village, Englewood, Littleton, Centennial, Lone Tree, Highlands Ranch, Castle Pines, Castle Rock, Parker, Aurora, Lakewood, Golden, Arvada, Westminster and Broomfield. Call with the model number and the code and you get the earliest realistic slot.

What Our Customers Say

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Jill Picard
September 2026

Roman was responsive, communicated very well, found the issue immediately and only had to wait for parts. Once he got them he actually swung by on a Sat and got me back up and running. Appreciated that! It didn’t take long at all to repair - but parts took a week.

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Haley Talley
September 2026

Vadzim was wonderful! He was super knowledgeable in diagnosing our problem. Not pushy and very respectful.

M
Mike Zapor
September 2026

Tom brought a new control board, which fixed our washer, and a new spring assembly, which fixed the door on our old dishwaher. He was punctual and worked quickly to make the repairs. While at the same time he was pleasant and friendly.

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Christina Winslow
September 2026

Really helped put my oven back together again when cleaning crew had taken it apart. Great working with this company!

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Barbara Snook
August 2026

The technican arrived exactly when they said he would - same day service. He let us know what the problem was and the estimate for repairs in a very short time. It was well worth the charge for the consultation. We were very pleased!

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Tash Varona
August 2026

Taras was extremely kind, helpful and efficient in repairing my washing machine. He spent the time to teach me how to do some basic maintenance which I really appreciated.

R
Roger Carolina
August 2026

This company was very good, they came right on time and were very efficient, Dima was very transparent and quick. Thumbs up.

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HOA Le Jardin
August 2026

Three other repair services looked at our refrigerator. All of them misdiagnosed its problem. H-Prime quickly got it right!

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Sarah Poormon
August 2026

H-Prime did a great job taking care of our appliance repair needs! They showed up on time, took great care, and later showed us how to maintain our appliance to avoid further repairs. I highly recommend!

Fisher & Paykel repair in Denver: common questions

Are you an authorized Fisher & Paykel service agent?▼
No. H-Prime is an independent appliance repair company. Warranty repairs go through Fisher & Paykel or its Authorized Service Agent, which Fisher & Paykel Customer Care at 888-936-7872 arranges. We repair Fisher & Paykel appliances that are out of warranty, with a price agreed before any work.
How much does Fisher & Paykel repair cost in Denver?▼
The service call is $75. After the diagnosis you get a written price before any repair starts. We do not publish repair prices because they depend on the model and the part: a pump filter blockage and a DishDrawer lid motor are very different jobs.
What does F1 mean on a Fisher & Paykel DishDrawer?▼
Flood detected or excess foaming. If no water is visible, turn the power off overnight, run a cycle without detergent and use no more than one teaspoon of detergent afterward. If water is on the floor, turn off power and water and book service.
Why is my Fisher & Paykel washer not draining?▼
Fisher & Paykel lists a blocked pump filter or drain hose, or a drain hose set higher than about 47 inches. The pump filter is behind the cover at the bottom right of the front. If it is clear and the washer still holds water or shows a fault number, book a visit.
Why does my Fisher & Paykel dryer take so long in Denver?▼
Check the lint filter, load size and exhaust duct first. Fisher & Paykel also notes that high altitude can lengthen drying cycles and that gas dryers above 2,000 feet need their input rating reduced.
What does the Fisher & Paykel warranty cover?▼
Two years of parts and labor from the date of first purchase, performed by Fisher & Paykel or its Authorized Service Agent. Refrigerator sealed systems are covered for five years, and washer direct drive motors get eight more years of parts-only coverage after the first two.
Which Fisher & Paykel appliances do you repair?▼
Front load washers, electric and gas dryers, single and double DishDrawer dishwashers, French door and bottom freezer refrigerators, gas and dual fuel ranges, wall ovens and gas cooktops.

Book Fisher & Paykel repair in the Denver Metro area

Tell us the model number and the symptom. You get a diagnosis and a price before any work starts.

Call (720) 784-6766
(720) 784-6766